Server Management - Systems Insight Manager
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Version Control Agents non-responsive

Graham Drew
Advisor

Version Control Agents non-responsive

I came in this morning and tried to conect to a server's SMH. This gave a timeout message, so I check the version control agent....
The VCA did not respond at all.
I then tried a second and third server, which displayed the same symptoms.
I restarted the Repository manager and tried the VCA's again - with the same timeout.
I then tried to restart the VCA on the first server - but it won't stop. It has gone into the "stopping" state and has stayed there.

I can't see any relevant messages in the event viewer.

I have 2 questions:

1.What caused this - any ideas?

2. Is there a way to clear it, other than rebooting every one of the servers which have VCA's (not) running on them? (~ 250 live servers !!)
4 REPLIES
Rob Buxton
Honored Contributor

Re: Version Control Agents non-responsive

Has this happened on all of them?

I certainly know of an issue where the agents do get into this mess with PSP 7.51. (may also be 7.50 but not 100% sure)

If you remove or add a sub-agent using the HP Management Agents GUI you get this happening, and the only way to fix the problem is to reboot the server.
I've also found that PMP stops working in this scenario.

But, I don't know of any generic changes that can cause this.
Graham Drew
Advisor

Re: Version Control Agents non-responsive

Every one I have checked has this problem.

I haven't done any changes to any of the servers in the last 2 weeks.

Performance management seems fine....
Graham Drew
Advisor

Re: Version Control Agents non-responsive

Weird or what?

This morning everything seems back to normal, with version control responding again...... No messages apparent in the event logs....

Confused....
Graham Drew
Advisor

Re: Version Control Agents non-responsive

!!