Version Control Manager Driver Detection Error

[Sandy Wood]

I've got a 64-bit Win2003 R2 server that Version Control Manager is detecting the presence of two drivers that need to be updated:

-HP ProLiant Smart Array SAS/SATA Controller Driver for Windows Server 2003 x64 Edition

-HP ProLiant 64-Bit/133-MHz Single/Dual Channel Ultra320 SCSI HBA and SCxxXe series SCSI HBA Driver for Windows Server

If I try to update them, they fail with a code 3. Running the installs manually, they return:

The software will not be installed on this system because the required hardware is not present in the system or the software/firmware doesn't apply to this system.

I checked Device Manager and they don't appear to be installed. Why would they show up in Version Control Manager? How can I get rid of them?

[Rob Buxton · Accepted solution]

See this thread:
https://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1127033

[Sandy Wood]

Thanks! That solved my issue!