Whick Java Version Required?

[Lenny Davis]

Trying to view Processor utilization Status from SMH of any of my citrix servers and it's saying 'The Java Runtine environment Cannot be Loaded'. Selecting OK then gives a Java Plug-in fatal error. All servers recently re-installed with W2K3 and J2SE Runtine Environment 5.0 update 9 as the only Java installation. Don't tell me it requires a specific version of Java 1.4.2???

Thanks

Lenny

[KPark]

Hey Lenny,
No, you do not need 1.4.2, newer versions work just fine for setting and viewing both processor utilzation and disk space. I do not have any idea why java is giving you a problem though.

[Mi6t0]

Maybe it is a kind of incompatibility or a strange issue with java.

Do you have the possibility to try with version 6 update 3?

Regards,

[Rob Buxton]

Where are you viewing this from? You mention servers but HPSIM is usually browsed to from workstations. So it would be the JRE installed on the workstation.
I'm running JRE 6 and that works fine with the SMH displays.

[Lenny Davis]

Yes it looks live it's a Java issue on my PC. Appears to have problems with all W2K3 servers and some W2K PC's. Although when I first had the error I re-tried the SMH from a Citrix desktop on 2 of the citrix servers with the problem and I know I got the error then.

Will just uninstall and re-install Java on my PC to see what happens.

Thanks

Lenny

[Lenny Davis]

Just to confirm this was a Java issue on my PC. I had to uninstall ALL java versions, reboot the PC, install the version Insight Manager was requesting, and then it worked. I could then re-install my other java versions and everything still worked.

Thanks

Lenny

[Lenny Davis]

Sorry, should have selected the Close Thread option so here is the solution again.

Just to confirm this was a Java issue on my PC. I had to uninstall ALL java versions, reboot the PC, install the version Insight Manager was requesting, and then it worked. I could then re-install my other java versions and everything still worked.

Thanks

Lenny