White window after log in to HP SIM 5.3.0

[Micke_Ch_1]

Hi!

Cust have HP SIM 5.3.0.
When we log in only a white window appear.
After that we need to reboot the SIM-server and after that it is OK, but only for a couple of hours.
Approximately 2 reboot every day is needed.

I have read a couple a similar issues in another threads.
For example: (look in the end av the thread)
http://forums13.itrc.hp.com/service/forums/questionanswer.do?admit=109447627+1244105682785+28353475&threadId=1311434

Best Regards
/Micke Ch

[Rob Buxton]

Update it with HPSIM 5.3 SP1. There are known issues with 5.3.0 as per various threads.

[JKytsi]

In meanwhile. Restart only the HP systems insight manager -service NOT the whole server.

[Micke_Ch_1]

Hi!

Thanks for the answers.

I will test with this hotfix that was released for 1 week ago.
Hopefully this will fix the issue.

I have already tested to restart the SIM service. It does not help.
It is necissary to treboot the hole server.

I will with test with the hotfix and come back to you.

Thanks
/Micke Ch