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White window after log in to HP SIM 5.3.0

Micke_Ch_1
Frequent Advisor

White window after log in to HP SIM 5.3.0

Hi!

Cust have HP SIM 5.3.0.
When we log in only a white window appear.
After that we need to reboot the SIM-server and after that it is OK, but only for a couple of hours.
Approximately 2 reboot every day is needed.

I have read a couple a similar issues in another threads.
For example: (look in the end av the thread)
http://forums13.itrc.hp.com/service/forums/questionanswer.do?admit=109447627+1244105682785+28353475&threadId=1311434

Best Regards
/Micke Ch
3 REPLIES
Rob Buxton
Honored Contributor

Re: White window after log in to HP SIM 5.3.0

Update it with HPSIM 5.3 SP1. There are known issues with 5.3.0 as per various threads.
JKytsi
Honored Contributor

Re: White window after log in to HP SIM 5.3.0

In meanwhile. Restart only the HP systems insight manager -service NOT the whole server.
Remember to give Kudos to answers! (click the KUDOS star)

You can find me from Twitter @JKytsi
Micke_Ch_1
Frequent Advisor

Re: White window after log in to HP SIM 5.3.0

Hi!

Thanks for the answers.

I will test with this hotfix that was released for 1 week ago.
Hopefully this will fix the issue.

I have already tested to restart the SIM service. It does not help.
It is necissary to treboot the hole server.

I will with test with the hotfix and come back to you.

Thanks
/Micke Ch