cannot install anything via VCA

[patlamhk]

The install button grey out and saying "Agent settings prohibit installing software"

Help pls.

[Rich Purvis]

You have Anonymous Access enabled on the System Management Homepage for the system that has the Version Control Repository Manager. If you turn off Anonymous Access for the System Management Homepage in its security settings then this issue should go away. The problem is that the VCA is connecting as Anonymous instead of using the configured credentials.

-Rich

[patlamhk]

This option is already disabled from the SMH of VCRM. Only the VCA on the same machine working. Every VCA on other machine not working with the Install button.

[Kevin Callaghan_2]

I have the same issue, would love to find a solution.

Kevin

[Rich Purvis]

Well - I have talked with numerous people about this issue:

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=969408

Everyone that I have talked to had AA enabled and the problem was fixed when they disabled it. I would suggest you open a case with support and see if they can help you resolve it.

Good Luck,
-Rich

[Kevin Callaghan_2]

Ahhhhh, I must need a vacation. On my Insight server the VCA wasnt even loaded. No wonder I couldnt find the setting. Loaded now and can update THAT server, now working on another.

Thanks!

[Joel Rubenstein]

The latest version of the VCRM 2.1.4.750 now includes a fix for the anonymous access configuration issue.

Version 2.1.4.750 (Contains Bug Fixes)
Enhancements
Updated the following:
Autodownload feature to support both active and passive FTP connections.
Log aging set to default value of 90 days.
Fixes
Updated the validation of the VCA credentials when VCRM has anonymous access enabled.

[patlamhk]

Joel, can you please post the URL here ?

[Joel Rubenstein]

http://h18000.www1.hp.com/support/files/server/us/download/24232.html

[patlamhk]

the VCRM is updated. VCA of other box is still grey out.