hp sim dont send me critical report by email !

[ashkan]

hi all
my name is ashkan, i am beginner at hpsim.
I want that hpsim report me crtitical events sevre by email.

for example: hp sim send me report by email, when power supply server or hard disk server and etc... is fault .


additional information: i have a 15 hp server,and i use hpsime that installed on pc(p4+2GB ram). i give simple report from hpsim by email that explain :"name server:1 , 2 , .. and system is reachable" or sometimes system is not reachable" while i need critical report from my servers.report picture is attached.or this link:
http://tinypic.com/view.php?pic=nnwtnk&s=4

Pleas help me and step by step guide me.

Regards

[marsh_1 · Accepted solution]

ashkan,

go to options - events - automatic event handling - new task.

give a name to your task
pick your events - all or pick specific ones
select your systems - probably all in this case
select actions - send e-mail
time filter - just press next if you want all the time
review and press finish

this should start immediately, if you wish to disable or edit the definition go back to
options - events - automatic event handling - manage tasks and select the appropriate task.

the appropriate mail server information needs to be entered in the
options - events - automatic event handling - e-mail settings tab also

good luck

[ashkan]

hi mark hunt,
i do that,step by step.but when i unpluged one of the two power supply server,hp sim dont send me report!

is problem from server?or my config in hp sim?
and what am i doing with my configuration server in my server for example: is must be install specify software on my server that is my target report? i know that hp system insight managment and hp system tools was installed however when hp system insight managment running on my server ,that is error :the page is can not be displayed.

pleas guide me

Regards

[marsh_1]

ashkan,

to clarify :-

is snmp enabled on this server and set up to send traps to hp sim ?

you cannot get to the web page for management agent on the server is the agent running ?

is there a firewall in the way ? (ports 2301 or 2381 (http or https) need to be enabled).

are you currently getting e-mail reports

does hp sim show any events at all for this
server ?

[ashkan]

Hi Dear mark hunt

Now i am not in my office,i will check it and reply you soon.

with my best regards

Ashkan

[ashkan]

hi mark hunt

1)is snmp enabled on this server and set up to send traps to hp sim ?

rep: I know that snmp was installed on my server(dl380 G4) (os:windows 2003 enterprise).and i dont know how enable and setup snmp!

2)you cannot get to the web page for management agent on the server is the agent running ?

rep: i dont know, how enable agent?

3)is there a firewall in the way ? (ports 2301 or 2381 (http or https) need to be enabled).

yes ,i use windows firwall.


4)are you currently getting e-mail reports
rep:yes i am getting e-mail reports (about 1 time at 24 hours)


5)does hp sim show any events at all for this
server ?

no,unfortunatly hp sim only show uniform event from system:"system is reachable" or "system unreachable", this is picture link

http://tinypic.com/view.php?pic=nnwtnk&s=4

this evening i had configured hpsim data collection , hpsim send me email daa colection is not found .


Regards

[ashkan]

hi
i had checked my server,snmp installed on that. but i do not know how config snmp services and snmp trap at =>start=>admin tools=>services


and what i need software?is must be installed proliant support pack(PSP),or not.

[marsh_1]

ashkan,

i would suggest that you go through the documentation on the install and setup for sim there are some notes on the setup required on target systems. i am not a windows admin , perhaps some of the other contributors here will have more concise details concerning this.

good luck

[ashkan]

thanks alo t Mike hunt.

can anyone help me at snmp setting on windows 2003 ? i will want receive snmp report from my server by hpsim that installed on one pc with os 2003. also my servers have os 2003.


Regards

[Rob Buxton]

In HPSIM under the Options / Global Settings you'll need to enter community names, I think be default these are public and private.

On a remote server under services, sselect the properties for snmp, you'll need to enter the same community here. Under allowed hosts you need localhost as well as the name or IP address of the hpsim server.
Under Traps you again need to put in the HPSIM Server and community name.

This allows HPSIM to access the server via snmp and also if an agent finds a problem for an snmp trap to be sent back to the HPSIM Server.

I'd recommend searching this forum for other items on snmp and reading those through.