Server Management - Systems Insight Manager

Re: iLO has detected a controller interface error

 
Renjiv
Respected Contributor

Re: iLO has detected a controller interface error

Hi All,

 

See below post might help:

 

http://h30499.www3.hp.com/t5/HP-BladeSystem/Remote-Insight-Integrated-Lights-Out-interface-error/m-p/5438147

 

 

Regards

 

Renji



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haven564
Visitor

Re: iLO has detected a controller interface error

That does not help at all. That simply tells us it is an issue and to ignore it. We need this fixed by HP

Snak3eye5
Frequent Advisor

Re: iLO has detected a controller interface error

I agree even with that patch i'm still getting that error and its annoying. I have to keep cycling snmp service for it to go away. And then it returns in a few days.

Snak3eye5
Frequent Advisor

Re: iLO has detected a controller interface error

Got the error again today on one of our blades. I'm also wondering if setting hpsim has anything at all to do with this. We set up hpsim and shortly after we've been seeing these errors on our g7 blades  ?? I'm not sure but its really annoying when the error keeps popping up.

Mahmoud Ibrahim
Honored Contributor

Re: iLO has detected a controller interface error

Hi all,
You have some options:

1- Simply ignore it.
2- Reduce the severity from SNMP Trap Settings.
3- Disable HPSIM from handling this trap through
Options >> Events >> SNMP Trap Settings
Select cpqsm2.mib trap name: cpqSm2InterfaceError
Select "No" in the Enable Trap Handling

4- Create Automatic Event Handling task to clear this event when it is received.

5- If you have valid support create a support case, and you may request firmware upgrade or driver update for your case.
Regards,
Mahmoud Ibrahim
http://www.itmthoughts.com
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haven564
Visitor

Re: iLO has detected a controller interface error

mirkashiffaraz
Occasional Visitor

Re: iLO has detected a controller interface error

Thanks Renji for your article :) 

netmen2000
Occasional Advisor

Re: iLO has detected a controller interface error

RESOLUTION

To correct this issue, ensure that the Windows Server operating system has the latest version of the CPQSMIF.DLL file by updating the HP ProLiant iLO 3/4 Channel Interface Driver for Windows to version 3.9.0.0 (or later).

 

http://sawpro.atlanta.hp.com/km/saw/view.do?docId=emr_na-c03984305

Server-Support
Super Advisor

Re: iLO has detected a controller interface error

This is the correct URL / link for me to get the latest update:

 

HP ProLiant iLO 3/4 Channel Interface Driver for Windows X64

http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=MTX_6aae0f1005a34654859da67e4a

Best regards,