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mxstm remove fails with "Product model not found."

Kim Karoliussen
Occasional Visitor

mxstm remove fails with "Product model not found."

I'm trying to remove system type rules from the manager with the command: mxstm -r -n "Product name", but all attempts fail with the error "Product model not found.".

I've tested with random product names picked from the mxstm -l command, but I always get the same error.

The operating system is Windows Server 2008. Systems Insight Manager is version 6.2, build version C.06.02.00.00.

Is there something I'm missing?

Thanks in advance.