- Community Home
- >
- Servers and Operating Systems
- >
- Servers - General
- >
- 5500 XR UPS - battery capacity drops from 98% to 3...
-
- Forums
-
- Advancing Life & Work
- Advantage EX
- Alliances
- Around the Storage Block
- HPE Ezmeral: Uncut
- OEM Solutions
- Servers & Systems: The Right Compute
- Tech Insights
- The Cloud Experience Everywhere
- HPE Blog, Austria, Germany & Switzerland
- Blog HPE, France
- HPE Blog, Italy
- HPE Blog, Japan
- HPE Blog, Middle East
- HPE Blog, Russia
- HPE Blog, Saudi Arabia
- HPE Blog, South Africa
- HPE Blog, UK & Ireland
-
Blogs
- Advancing Life & Work
- Advantage EX
- Alliances
- Around the Storage Block
- HPE Blog, Latin America
- HPE Blog, Middle East
- HPE Blog, Saudi Arabia
- HPE Blog, South Africa
- HPE Blog, UK & Ireland
- HPE Ezmeral: Uncut
- OEM Solutions
- Servers & Systems: The Right Compute
- Tech Insights
- The Cloud Experience Everywhere
-
Information
- Community
- Welcome
- Getting Started
- FAQ
- Ranking Overview
- Rules of Participation
- Tips and Tricks
- Resources
- Announcements
- Email us
- Feedback
- Information Libraries
- Integrated Systems
- Networking
- Servers
- Storage
- Other HPE Sites
- Support Center
- Aruba Airheads Community
- Enterprise.nxt
- HPE Dev Community
- Cloud28+ Community
- Marketplace
-
Forums
-
Blogs
-
Information
-
English
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
02-13-2012 07:09 PM
02-13-2012 07:09 PM
5500 XR UPS - battery capacity drops from 98% to 38% in 5 seconds
All the batteries were replaced a few months ago (including the 2x ERMs), checked the logs just recently and noticed the capacity drop from 98% to 38% in 5 seconds, during a mains outage.
Running power manager 4.3 build 2
Goes from 74 min runtime to 27 min runtime in 5 seconds ?
What is going on here?
Does something need to be calibrated?
The power manager software is pretty short on featues compared with APC (will purchasing these in future, rather than HP)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
03-05-2012 03:58 PM
03-05-2012 03:58 PM
Re: 5500 XR UPS - battery capacity drops from 98% to 38% in 5 seconds
Doesn't anyone monitor these forums ?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
03-06-2012 07:25 AM
03-06-2012 07:25 AM
Re: 5500 XR UPS - battery capacity drops from 98% to 38% in 5 seconds
Hello,
do you have latest firmware? Did it happen imidiatelly after instalation of modules? or after some time of use?
Jan
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
03-06-2012 02:02 PM
03-06-2012 02:02 PM
Re: 5500 XR UPS - battery capacity drops from 98% to 38% in 5 seconds
Hi There!
Yes, the latest firmware 2.08 is installed.
Using Power manager 4.3 build 2.
The batteries were replaced a few months ago, but there hasn't been a power outage long enough (over 5 seconds) to see the drop in run time until recently. (We are blessed with good power !!)
Prior to replacing the battieries, the run time drop was much more significant - 71 minutes down to 19 in only a few seconds.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
03-09-2012 01:31 AM
03-09-2012 01:31 AM
Re: 5500 XR UPS - battery capacity drops from 98% to 38% in 5 seconds
if UPS does not provide the expected backup time - please Be sure that the battery circuit breakers are in the On position.
I work for HP
A quick resolution to technical issues for your HP Enterprise products is just a click away HP Support Center Knowledge-base
See Self Help Post for more details
______________________________________________________
Was the post useful? Say thanks by clicking the white KUDOS Star!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
03-09-2012 02:25 PM
03-09-2012 02:25 PM
Re: 5500 XR UPS - battery capacity drops from 98% to 38% in 5 seconds
I had something similar before. In our case the UPS did not understand there are new batteries. There was need of kind of hardware reset. Unfortunatelly I do not remember exact procedure.
Have you read manual at http://bizsupport.austin.hp.com/bc/docs/support/SupportManual/c00065453/c00065453.pdf ?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
03-09-2012 02:56 PM - last edited on 03-11-2012 10:32 PM by RASHMI
03-09-2012 02:56 PM - last edited on 03-11-2012 10:32 PM by RASHMI
Re: 5500 XR UPS - battery capacity drops from 98% to 38% in 5 seconds
For Switching on the UPS battery circuit breaker you can refer to page no 19 of the user guide. (http://bizsupport.austin.hp.com/bc/docs/support/SupportManual/c00065453/c00065453.pdf )
I work for HP
A quick resolution to technical issues for your HP Enterprise products is just a click away HP Support Center Knowledge-base
See Self Help Post for more details
______________________________________________________
Was the post useful? Say thanks by clicking the white KUDOS Star!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
03-12-2012 09:28 PM
03-12-2012 09:28 PM
Re: 5500 XR UPS - battery capacity drops from 98% to 38% in 5 seconds
Just checked the circuit breakers on the UPS and ERMS, they are all in the on position......
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
03-22-2012 05:11 PM
03-22-2012 05:11 PM
Re: 5500 XR UPS - battery capacity drops from 98% to 38% in 5 seconds
Battery capacity now showing 0% with 0 minutes runtime.
Any ideas?
Hewlett Packard Enterprise International
- Communities
- HPE Blogs and Forum
© Copyright 2021 Hewlett Packard Enterprise Development LP