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Can't bring HP R5500 out of standby mode.

 
Mandosa
Regular Advisor

‎10-02-2014 10:20 AM

‎10-02-2014 10:20 AM

Can't bring HP R5500 out of standby mode.

Hello,

my problem is similar to the one described @ http://h30499.www3.hp.com/t5/General/UPS-HP-R5500-I-can-t-change-it-mode-from-Standby-to-Operate/td-p/5801327#.VC2GAxYZxrs

 

i have two R5500 that have been powered off for about a month.  One the utility light is flashing green.  The other is flashing red.  Both of them the 'on' and 'standby' button do nothing for.  And both of them i can enter the configure mode, but am unable to modify the settings.

 

These both worked fine before being powered off.

 

any ideas?

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Jan Soska
Honored Contributor

‎11-04-2014 02:33 PM

‎11-04-2014 02:33 PM

Re: Can't bring HP R5500 out of standby mode.

Hello,

Is it possible for you to connect UPS via serial port and get to management console?

 

Jan

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