Can't update Intelligent Provisioning on HPE Proliant DL20

[MrAbbas]

Hello there,

Recently I got a new HPE Proliant DL20 server and I was able to boot it up and enter iLO from web. I registered for remote support and entered Intelligent Provisioning, from which I was able to receive some updates to iLO and other stuff. Except that now it tells me it needs to re-install Intelligent Provisioning, I tried to update it many times without luck whatsoever.

When I proceed to update Intelligent Provisioning and hit ESC it downloads a bunch of files then reboots the server and that's it! nothing changes. You may find my walkthrough screenshots below.

https://ibb.co/JmVbx24
https://ibb.co/3M3VrV4
https://ibb.co/MgQzLXX
https://ibb.co/YyJd6qk
https://ibb.co/7VxV8vS

Thanks

[SanjeevGoyal · Accepted solution]

Hello,

I would suggest you follow the latest Intelligent Provisioning 3.50 version.

Intelligent Provisioning Recovery Media for Gen10 and Gen10 Plus

https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_58d0df2101e94ba1b8ada2344d#tab-history

Let me know if the issue still persists.

If you feel this was helpful please click the KUDOS! thumb below!   

Regards,

[MrAbbas]

Many thanks, it worked flawlessly!