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Console Viewer for HP 4x1Ex32 KVM

 
ajvmortensen
Occasional Contributor

Console Viewer for HP 4x1Ex32 KVM

Hi,

How do I get a HP IP Console Viewer, that supports HP 4x1Ex32 KVM IP
Console Switch ?

Last time we ordered HP IP Console Switches 4-1-16, it was replaced by HP 4x1Ex32 KVM IP Console Switch G2(AF622A).

But the newest Viewer Version 4.1.0.48 on www.hp.com , does not allow us to select 32 port KVM, when adding a switch.

I even tried to connect , selecting 16 port console ( we could accept only using port 1 -16 ) , but the Console Viewer refused.

SP50318.EXE claims to contain 4.1.1, it contains 4.1.0.48.

/Anders
5 REPLIES 5
Ali
HPE Pro

Re: Console Viewer for HP 4x1Ex32 KVM


Hi Anders,

SP50318.EXE should work with HP 4x1Ex32 KVM IP console switch as per HP software driver page.

Also check user guide for any specific configuration.

Try updating the switch firmware (SP50734.EXE)

thanks,
Aftab
I work for HPE
Looking for a quick resolution to a technical issue for your HPE products? HPE Support Center Knowledge-base – Just a Click Away!
See Self Help Post for more details

Accept or Kudo

ajvmortensen
Occasional Contributor

Re: Console Viewer for HP 4x1Ex32 KVM

Hi Aftab.

Yes should work, but it don't.
We already did update the firmware.

Pls look at attached screen dumps, do you get same result if you try ?

/Anders
Ali
HPE Pro

Re: Console Viewer for HP 4x1Ex32 KVM

Hi Anders,

I have just checked the screenshot and 4x1Ex32 KVM IP Console Switch G2(AF622A) is not listed. that's mean either IP viewer software isn't supported or console switch isn't working..

Can you check with local console to verify the issue.

did you check with the previous version of console viewer software by any chance

unfortunately I don't have the same setup else I would have checked the configuration.

thanks,
Aftab
I work for HPE
Looking for a quick resolution to a technical issue for your HPE products? HPE Support Center Knowledge-base – Just a Click Away!
See Self Help Post for more details

Accept or Kudo

ajvmortensen
Occasional Contributor

Re: Console Viewer for HP 4x1Ex32 KVM

Hi,

I assume that the IP viewer software lists all supported console types, as it also displays models that we don't have in our LAN. If I go to computer rack, the console switch seems ok. I can see servers, I can setup consoles IP addr. ( btw IP is pingable ) .

We had 4.0.0 before, it was same pb.

/Anders
ajvmortensen
Occasional Contributor

Re: Console Viewer for HP 4x1Ex32 KVM

Hi,

Problem solved. :-)

You have to select "Other" on the
Product List.

/Anders