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05-23-2021 09:58 PM
05-23-2021 09:58 PM
Dear All
Recencly change the motherboard then i can see these memory issue.
Alaready swap the memory module between the slots but same slot have same issue.
What could be the problem
Thanks
Solved! Go to Solution.
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05-24-2021 01:32 AM
05-24-2021 01:32 AM
Re: DL 360 gen9 Memory
Hi
The slot on the board might be faulty. You could always try upgrading the BIOS on the motherboard, this would clear any memory counters and you could see if the error returns. It would also fix any bugs that might be in the BIOS.
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05-24-2021 10:45 PM
05-24-2021 10:45 PM
Re: DL 360 gen9 Memory
Hello,
If the error persists even after swapping the memory, the issue might be with the DIMM slot.
Please do ensure that the iLO and the BIOS firmware are updated.
Please ensure that the update is incremental.
iLO: https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_a9ec0cf26b8c4f0e9ddd4d3f67
BIOS: https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_e8e9ae0a703a43029c95c39b55#tab-history
To isloate the issue, please do reseat and swap the memory modules. Also please do swap the processors if there are 2 processors installed.
If the issue persists, please do replace the system board.
Thanks.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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05-30-2021 10:18 PM