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DL 360 gen9 Memory

 
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sirbuxdream
Advisor

DL 360 gen9 Memory

Dear All 

Recencly change the motherboard then i can see these memory issue. 
Alaready swap the memory module between the slots but same slot have same issue. 

What could be the problem 

 

Thanks IMG_20210524_055123.jpg

 

3 REPLIES 3
StorageMike
HPE Pro

Re: DL 360 gen9 Memory

Hi


The slot on the board might be faulty. You could always try upgrading the BIOS on the motherboard, this would clear any memory counters and you could see if the error returns. It would also fix any bugs that might be in the BIOS.

I work for HPE

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ManBha
HPE Pro

Re: DL 360 gen9 Memory

Hello,

 

If the error persists even after swapping the memory, the issue might be with the DIMM slot.

Please do ensure that the iLO and the BIOS firmware are updated.

 

Please ensure that the update is incremental.

 

iLO: https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_a9ec0cf26b8c4f0e9ddd4d3f67

 

BIOS: https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_e8e9ae0a703a43029c95c39b55#tab-history

 

 

To isloate the issue, please do reseat and swap the memory modules. Also please do swap the processors if there are 2 processors installed.

 

If the issue persists, please do replace the system board.

 

Thanks.

I work for HPE

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sirbuxdream
Advisor
Solution

Re: DL 360 gen9 Memory

Thank you everyone 

Issue solved after replaing the systembpard again,.