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04-16-2021 09:13 AM
04-16-2021 09:13 AM
DL320e gen8 not detecting Seageate SAS Drive (ST3450857SS). I tried updating my bios to the latest version. My OS (SLES 15) isn't detecting it and the Storage Administrator isn't detecting it. I know the slots work because other drives are detected in the same slots. The SAS drive spins up but is not detected. Any ideas?
Solved! Go to Solution.
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04-19-2021 05:12 AM
04-19-2021 05:12 AM
Re: DL320e gen8 not detecting SAS Drive (ST3450857SS)
How the issue started appearing.
Please provide the details of working and non working drive.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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04-19-2021 06:45 AM
04-19-2021 06:45 AM
Re: DL320e gen8 not detecting SAS Drive (ST3450857SS)
Thanks for responding. The issue appeared right away. The drive has never been detected. Any other drive I put into the bay is detected though. For example, a WD10EAVS western digital drive is detected no problem. I can hear the SAS drive spin up but it isn't detected by drive administrator or the OS (Suse Enterprise)
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04-19-2021 11:30 PM
04-19-2021 11:30 PM
Solution"WD10EAVS" Hard Drive having Interface type as SATA, whereas ST3450857SS Hard Drive having SAS Interface.
Please refer Seagate KB article of connecting SATA drive to SAS controller.
https://www.seagate.com/in/en/support/kb/connecting-sata-drive-to-sas-controller-006170en/
SATA drives may be plugged into SAS controllers.
SAS drives cannot be plugged into SATA controllers.
Hence please verify if you are using SAS HDD backplane and SAS controllers.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]