- Community Home
- >
- Servers and Operating Systems
- >
- HPE ProLiant
- >
- Servers - General
- >
- Re: DL360gen9 and E5-2697R v4
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-30-2020 08:52 AM
09-30-2020 08:52 AM
DL360gen9 and E5-2697R v4
Looks like this DL360 gen9 does not cooperate with a pair of E5-2697R v4 well. Origionally an E5-2697R v4 has a 45M L3 cache (ONE PIECE) rather than a 2*22.5 L3 cache. These CPUs performed well in vendor's diagnostic sequences after I sent them back, which are both 45M L3 in CPU-z, one piece. But this server's BIOS only identified and used one 22.5M L3 cache and CPU-z shows 2*22.5M. What should I do to make this board identify the full L3s?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-01-2020 12:40 AM
10-01-2020 12:40 AM
Re: DL360gen9 and E5-2697R v4
This link to a related discussion in intel forum also make things seem to be make things a little bit more clear, but that's not all. I knew from multiple datasheets that the 2697R v4 is a side product of a kind of intel herd server, which seems to have L3 normal cache 45MB rather than L3 smart cache(this is my inductive reasoning from the datasheet of E5-2699R v4 and the fact that intel did not mention this CPU's cache as 'Smart Cache' in the quick spec). And the problem might also occur because I was running these CPUs in single channel ( 2* Hynix 16G DDR4 2400MHz, one per processor), which also seems to be quite different from a server's running environment... But how can I piece everything above together? I could add some memory to figure out whether it's a matter of RAM channels, but what if that doesn't work? Or, can anyone simply tell me that HPE dl360/380 gen9 does not support Non-Smart L3 cache well?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-01-2020 10:44 PM
10-01-2020 10:44 PM
Re: DL360gen9 and E5-2697R v4
Hi @hjiang3 ,
Could you please share the Processor Part number if available.
Also screenshots from where the Cache Details are Seen.
Thank you
I work for HPE.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-03-2020 09:11 AM
10-03-2020 09:11 AM
Re: DL360gen9 and E5-2697R v4
Hi @ksram
Glad that it's been noticed. These are all the information that I recorded before I return them to the vendor.
The vendor used an ASUS board to gain this result. If there's a simple result that this platform does not support non-smart L3 caches well or something other than this(that makes these parts incompatible), I will ask for a refund and purchase a pair of E5-2620 v3 for 100RMB/ea.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-03-2020 09:15 AM
10-03-2020 09:15 AM
Re: DL360gen9 and E5-2697R v4
This problem is not just for my case, because it might add something to further using manual. What is supported and what is not, or... maybe a more compatible board design to make future products more competitive.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-04-2020 09:45 PM
10-04-2020 09:45 PM
Re: DL360gen9 and E5-2697R v4
Hi @hjiang3 ,
Thank you for sharing the information.
I understand the concern, but the best would be to check the Quickspecs and the Options part for the Server to get the details of the Supported components.
Quickspecs : https://h20195.www2.hpe.com/v2/getdocument.aspx?docname=c04375623#
Spare Parts : https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c04444425
Option Parts : https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c04444424
Let us know if this was helpful or if you need more information.
Also if you could share the xxxxxx-B21 Number or xxxxxx-001 Number of the Processor we can check if its compatible by using Part Surfer : https://partsurfer.hpe.com/
Once you enter the -001 number you will see option "Click Here to see the list of HPE Products that Part Number xxxxxx-001 is used in." which will display the results. of Server supports that component.
Thank you
Ram
I work for HPE.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]