DL380 Gen9 - Stucks on boot

[Stefano1991]

Hi,

I've a DL380 Gen9 server, with 1 CPU installed and  8 GB RAM; now if I try to boot it, it stucks on POST screen with error 270 iLO, but I can't access on the iLO and I can't access on system utilities or try to boot on USB, is forze and nothing happen with any command; how can I do?

[StorageMike]

Hi

There are a couple of advisories for this, take a look at the following

https://support.hpe.com/hpesc/public/docDisplay?docId=kc0124259en_us&docLocale=en_US

https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c04553918

[Stefano1991]

Hi,

Ive already see this docs, but if I press F) during boot the server freeze and I can't enter in System utilities, the same problem if I press F11 to try to boot by USB; I also try to clearing NVRAM (put switch in 6 and reboot server) but the problem is the same...

Can anyone have another solution?

[SanjeevGoyal · Accepted solution]

Hello,

If you already followed the documents.

I would suggest, you have to log a proper case with HPE and share the appropriate logs for further analysis.

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Regards,