Servers - General

Gen 9 SPP not available

 
timgowen
New Member

Gen 9 SPP not available

When I try to download the Support Pack ISO for a Gen9 server

https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_8ccab9e4b99047138c2e608f97#tab-history

I am getting a message: "HPE regrets it cannot process your request at this time.
Should you have any questions, you can contact us via email or live chat."

The Gen10 SPP recommends that I don't use it on a Gen9. Where can I get an ISO that works?

1 REPLY 1
sudhirsingh
HPE Pro

Re: Gen 9 SPP not available

Hi,

Use SPP2020.09.01

https://techlibrary.hpe.com/us/en/enterprise/servers/products/service_pack/spp/index.aspx?version=2020.09.1

or

https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_1ea706f3a83147309158a699b2#tab-history

 

Hope this helps!

Regards,

Sudhir

While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the company

>Accept or Kudo