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HP 0x2x32 KVM Server Console Switch G2 (Boot Issue)

 
Paul Dejyothin
Occasional Contributor

HP 0x2x32 KVM Server Console Switch G2 (Boot Issue)

Product: AF619A - HP 0x2x32 KVM Server Console Switch G2 with Virtual Media CAC SW

 

- Details-

 

[1st KVM]

U-Boot version:U-Boot 1.3.0-rc3 (Jan 22 2010 - 12:22:47) Polaris 1.6.15020
 
HP
Serial Number:MY2013H1W5
EID:520770-000671-0000
MAC Addr 1:00:e0:86:13:31:31
Current Firmware Version  :1.2.14.15788
Alternate Firmware Version:1.2.10.15038
Hit any key to stop autoboot:+++
 
Booting:1.2.14.15788

 

----

 

[2nd KVM]

U-Boot version:U-Boot 1.3.0-rc3 (Jan 22 2010 - 12:22:47) Polaris 1.6.15020
 
 
HP
Serial Number:MY2013H1WW
EID:520770-00063c-0000
MAC Addr 1:00:e0:86:13:29:2a
Current Firmware Version  :1.2.14.15788
Alternate Firmware Version:1.2.10.15038
Hit any key to stop autoboot:+++
 
Booting:1.2.14.15788

 

---

 

-Issue-

As experienced within this HP Advisory here

 

 

I cannot find a contact at HP to get these 2 KVM's replaced.

 

The units have only recently failed due to the systems being powered off for relocation. Upon powering up we've encountered the 'non-boot' issue as explained in the HP Advisory..

 

 

Would someone within HP Support please contact me so 2 replacement switches with the correct FIRMWARE are installed?

 

 

 

This thread has been moved from ProLiant Servers (ML,DL,SL) to Servers > general-HP Forums Moderator

1 REPLY 1
Paul Dejyothin
Occasional Contributor

Re: HP 0x2x32 KVM Server Console Switch G2 (Boot Issue)

Please note that I've managed to find a HP Contact # and have logged 2 cases (1 for each product)

Case ID's: 4699929323 & 4699929179