- Community Home
- >
- Servers and Operating Systems
- >
- Servers - General
- >
- HP R5500 XR UPS - Battery Fault Red Blinking
-
- Forums
-
- Advancing Life & Work
- Advantage EX
- Alliances
- Around the Storage Block
- HPE Ezmeral: Uncut
- OEM Solutions
- Servers & Systems: The Right Compute
- Tech Insights
- The Cloud Experience Everywhere
- HPE Blog, Austria, Germany & Switzerland
- Blog HPE, France
- HPE Blog, Italy
- HPE Blog, Japan
- HPE Blog, Middle East
- HPE Blog, Russia
- HPE Blog, Saudi Arabia
- HPE Blog, South Africa
- HPE Blog, UK & Ireland
-
Blogs
- Advancing Life & Work
- Advantage EX
- Alliances
- Around the Storage Block
- HPE Blog, Latin America
- HPE Blog, Middle East
- HPE Blog, Saudi Arabia
- HPE Blog, South Africa
- HPE Blog, UK & Ireland
- HPE Ezmeral: Uncut
- OEM Solutions
- Servers & Systems: The Right Compute
- Tech Insights
- The Cloud Experience Everywhere
-
Information
- Community
- Welcome
- Getting Started
- FAQ
- Ranking Overview
- Rules of Participation
- Tips and Tricks
- Resources
- Announcements
- Email us
- Feedback
- Information Libraries
- Integrated Systems
- Networking
- Servers
- Storage
- Other HPE Sites
- Support Center
- Aruba Airheads Community
- Enterprise.nxt
- HPE Dev Community
- Cloud28+ Community
- Marketplace
-
Forums
-
Blogs
-
Information
-
English
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
12-23-2009 03:09 PM
12-23-2009 03:09 PM
Hi guys,
Dont know if this is the correct category for this UPS, but can't find it on the display menu (if a moderator can move it could be great).
Let me explain my problem. The model is a HP R5500 XR UPS. I turn on the UPS, and it gets a red blinking battery fault problem on the frontal (and a periodic beep). The batteries are brand new, so, seems the ups may have a problem.
I've read on the support DB, some problems could be fixed updating the FW of the UPS, so I did it yesterday. Version 2.09 (last one I think).Process gone smoothly. Still the same problem.
Battery Breaker OFF,battery led fault is gone but no charging battery. Battery Breaker ON, red led and beep again.
Don't know what to do. If you can help me with this ...
By the way, anyone has a service manual for this ups? Like a technical parts and not the user guides on the hp resource center?
Thanks in advance!
Solved! Go to Solution.
- Tags:
- battery
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
12-25-2009 09:13 AM
12-25-2009 09:13 AM
Solutionlast year i have 2 new R5500 unit.
and the same problem
the problem is the connector plat design is not so durable, i mean when you pull it out then insert it again, the chance is big that the plat will get bent.
so this is what i do
make sure the connector plat back to original shape. and it worked.
good luck
btw, let me know when your problem is solved
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
12-26-2009 02:27 PM
12-26-2009 02:27 PM
Re: HP R5500 XR UPS - Battery Fault Red Blinking
I tried 3 things after my last message :
1) Removed and reentered batteries.
2) Used the battery breaker trying to cycle the batteries.
3) Used Power Manager 4.2 for gathering information.
After all of that I began to get green lights there!! Maybe the firmware update and a problem with the battery contacts solved the problem ... dunno. The good thing is that everything is working. good news!
Thanks again mate!!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
01-06-2016 07:15 AM
01-06-2016 07:15 AM
Re: HP R5500 XR UPS - Battery Fault Red Blinking
Hi guys,
I have some questions for you maybe you can help me :
1. Does the UPS require a restart power shut down if you update the firmware?
2. How do I know that the faulty battery is the integrated one and not the extended one?
Thnak you,
Violeta
Hewlett Packard Enterprise International
- Communities
- HPE Blogs and Forum
© Copyright 2021 Hewlett Packard Enterprise Development LP