HP Server KVM Console Switch G2AF618A screen black

[MrEg]

Hi I have this new unit AF618A, if I connect the monitor to VGA output, the screen remains black.
Are there any special configurations to do? I connect monitors and should I see the user interface?
Thank you

[NareshISS]

Hello Team,

please check the specs for installation https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c01747120

https://support.hpe.com/hpsc/doc/public/display?docId=c04559219     Page 15.

if still issue remain same logged an case with HPE support.

Regards,

Naresh Sharma

[MohamedSulthan]

Hi Dear,

    Someitimes you need to address the screen or else if you are connecting through the KVM Switch, Kib=ndly chevk some older switch will not support few KVM model as i had experienced.