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hi i have installed hp power manager on an hp dl 380 g4 server to manage an hp Ups r5500 the problem that i am facing is that the ups appeared in the device manager when i installed the driver but when i installed the hp power manager 4.0 the ps doesnot appear under the device manager any more. I have tried this on four different server on three of the four the hp power manager failed to connect to find the ups . On the fourth server the power manager was able to connect to the ups but when i restarted the server the connection between the ups and the power manager was lost. I have tried reconnecting by uninstallling and reinstalling the power manager but nothing is working.
can any one help me reslove this problem
please note that i am connecting the ups to the server using a serial cable that came with the ups and all servers have windows 2003 installed with sp2
any help is greatly appreciated
P.S. this thread has been moved from ProLiant - Experts Online Now!!! > ProLiant Servers - Netservers to Servers > general - Hp forums moderator
