HPE DL380 GEN8 SERVER NOT RESPONDING. MOTHERBOARD SHOWING CR18 LED RED AMPER. EXPERT ADVISE AWAI

[Onyx8416]

HP ACTIVE DIRECTORT SERVER REGULARLY GETTING UNRESPONSIVE. 

FORCE SHUTDOWN ONLY POSSIBLE.

TRIED MEMORY REPLACEMENT SAS DRIVE REPLACEMENT.

UNABLE TO IDENTIFY THE ROUTE CAUSE.

CR-18 LED ORGANGE BLINKING RED IN STABLE CONDITION AND SOLID RED DURING SYSTEM UNRESPONSIV.

EXPERTS SUGGETION AWAITING.

[Harsh_b]

Hello  Onyx8416, 

Do you see any alert in IML logs ? or tried with minimum components to boot ?

was there any changes made to setup ? in case minimum hardware also produces same issue then please log a support case with HPE, May need to troubleshoot further or need a spare replacement..

Regards

[Harsh_b]

Hello Onyx8416, 

Please let us know server health status. 

Regards

[Onyx8416]

Hi,

Still facing the same issues.

Every in between 6-7 PM the server falls into the reported unresponsive mode.

As suggested tested and observed using minimun hardware. Still facing the same issue.

Below is the HP IMO log.

[Harsh_b]

Hello  Onyx8416, 

Thanks for sharing the IML screenshot, it is showing 2 errors 1) Storage battery 2) memory issues.

Please check the memory configuration and ensure same is installed in proper sequence. May refer to memory configuration tool from https://memoryconfigurator.hpe.com/MemoryTool/Home/SelectServer 

Regarding storage battery issue, please gather  and share an adu report or AHS report from server to check the same,

Regards

[Harsh_b]

Hello  Onyx8416, 

Please let us know if earlier given suggestions helped to fix the issue ?

Regards