Servers - General

HPE Server Memory Configurator broken

 
Sam2000
Occasional Visitor

HPE Server Memory Configurator broken

It looks as if the HPE Server Memory Configurator is not working any longer since a few days. This only applies if you select DDR3 on the inital page  (https://memoryconfigurator.hpe.com/ddr4memoryconfig/home/legal). The DDR4 version works fine.

I get the following error message after selecting DDR3:

ERROR: Invalid request. Please "Start Over".

Is there any chance the tool gets online again?

16 REPLIES 16
Suman_1978
HPE Pro

Re: HPE Server Memory Configurator broken

Hi,

I tried today and its working for me.
You may try with a different browser.


Thank You!
I am an HPE Employee

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nagesh891
Occasional Advisor

Re: HPE Server Memory Configurator broken

still not working:

500 - Internal server error. There is a problem with the resource you are looking for, and it cannot be displayed.

nagesh891
Occasional Advisor

Re: HPE Server Memory Configurator broken

KevinSpringPM
HPE Pro

Re: HPE Server Memory Configurator broken

The tool has retired. You can use the Server Options Compatibility Tool for compatible data or visit https://www.hpe.com/us/en/servers/memory.html#Resources for additional information on HPE Memory.

I'm an HPE Product Manager

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rh
New Member

Re: HPE Server Memory Configurator broken

Why would something that worked so wel be retired without a replacement? 

Adam Little
Frequent Visitor

Re: HPE Server Memory Configurator broken

So, instead of letting customers know that a highly useful tool is being retired in advance, you just shove out a "for dummies" pdf and say "good luck"? Glad to see you're treating customers well...

Kevin_Aventis
Visitor

Re: HPE Server Memory Configurator broken

Memory configurator was one of the tools that set HPE apart from Dell.  Totally bummed about this tool being killed.

Joe_de_Sousa
Occasional Visitor

Re: HPE Server Memory Configurator broken

so where do we find memory upgrades for Gen 9 systems?

TMSs
New Member

Re: HPE Server Memory Configurator broken

How are we to find the correct memory config for upgrading systems, these systems have to be balanced so they run as designed.  Come on HPE bring this back, this tool isnt just used for one off configs, I need this for upgrading and budgetary for my next year....