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04-15-2021 04:11 AM
04-15-2021 04:11 AM
HPProLiant Gen9 Server unexpectedly shutting down
Guys having a problem with my HP Server. We bought it 2 years ago. 1 year ago it has started shutting down from nothing (in anytime, but not everyday. Like once in a month or twice or once in a 2-3 month). Electricity is ok. Server is connected to UPS STABIK-5000 KvA.
I thought am having this problem cuz of UPS but all my switches, router, HIKVISION NVR and telephony system are connected to it. And they dont turn off, only server turning off.
I run my server with VMware esxi 6.7. It has 4 virtual machines in it. Only 3 of them currently working
Please guys help me!!!!
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04-17-2021 07:23 PM
04-17-2021 07:23 PM
Re: HPProLiant Gen9 Server unexpectedly shutting down
Hello,
I would suggest you update the server with the latest bios and firmware because latest bios and firmware have critical fixes.
Required System Bios settings
CQHPCC |
Collaborative_Power_Control |
Disabled |
CQHPWR |
HP_Power_Profile |
Maximum_Performance |
CQHPER |
HP_Power_Regulator |
HP_Static_High_Performance_Mode |
CQHPCKG |
Intel_Minimum_Processor_Idle_Power_Package_State |
No_Package_State |
CQHPER |
Intel_Minimum_Processor_Idle_Power_State |
No_C-States |
If you feel this was helpful please click the KUDOS! thumb below!
Regards,
I am a HPE Employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]