Servers - General

Hard Drive do not appear when installing Windows Server 2012r2

 
Ali93
Occasional Contributor

Hard Drive do not appear when installing Windows Server 2012r2

Hello everyone, I have this problem. I encountered this problem in HP Proliant ml10 gen 9. When I want to install Windows Server 2012r2, the hard disk does not appear, although I tried with more than one cd/dvd and with more than one usb, but it did not appear, so what is the problem and what is the solution?? And for the record, I installed Windows Server 2019 on the same machine and the hard disk appeared without any problem
3 REPLIES 3
Anu_K
HPE Pro

Re: Hard Drive do not appear when installing Windows Server 2012r2

Hello Ali93,

Please ensure that the boot volume is lesser than 2TB.

I found this document which might help you regarding with the installation procedure: https://support.hpe.com/hpesc/public/docDisplay?docId=sf000050687en_us&docLocale=en_US

Hope it helps!

 

Note: "While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the company."

I am an HPE Employee

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Ali93
Occasional Contributor

Re: Hard Drive do not appear when installing Windows Server 2012r2

Thank you for your reply, dear. I have 2 hard disks, each one 1 TB, with a RAID 1 system, but I think the size of the hard disk has nothing to do with it, because when I installed Windows Server 2019 or 2016 the hard disk appeared and the formatting process took place without any problem.
sudhirsingh
HPE Pro

Re: Hard Drive do not appear when installing Windows Server 2012r2

Hi,

 

One possible reason could be the controller driver its not taking/not available in the OS media.

So if you know drives are behind which controller, you can inject driver/provide using USB.

alternatively,

You can try to install OS using Intelligent Provisioning Guide method.

Refer below link, it may be useful.

https://support.hpe.com/hpesc/public/docDisplay?docId=c05147501&docLocale=en_US

 

Hope this helps!

Regards,

Sudhir

While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the company

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