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Help with HPE DL20 Gen10 NVME card installed - all Fans at 85%

 
Philadelphiaa
Occasional Visitor

Help with HPE DL20 Gen10 NVME card installed - all Fans at 85%

I switch Win server 2019 and Vmware 7 (HPE Version), all with install the Agentless Management app or vib . After I remove the NVME card, Fan1 and 2 low to 6% . fan 3 still 48%. 

in OS mode, the NVME card are working fine, I run speed test in win os, it could save or load file , benchmark software test it to 29xx Mb/s read speed. Just the DL20 fan noise not good for human survival.

tellpopeyes

1 REPLY 1
BPSingh
HPE Pro

Re: Help with HPE DL20 Gen10 NVME card installed - all Fans at 85%

Greetings!

Please check if you are using non-HPE supplied M.2 NVME drives. Please find customer advisory related to the issue.

https://support.hpe.com/hpesc/public/docDisplay?docId=a00060996en_us&docLocale=en_US#:~:text=DESCRIPTION,are%20non%2DHPE%20supplied%20M.&text=The%20higher%20fan%20rotation%20speed,the%20non%2DHPE%20supplied%20M.


Also please ensure thermal configuration is set to Optimal cooling in System Utilities/BIOS.

I am an HPE employee
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