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ILO management logs powersupply error then repaired

 
jcharb
New Member

ILO management logs powersupply error then repaired

I have a Hewlett-Packard PROLIANT DL380P G8 that started to throw errors about one of the power supplies not getting voltage. Then without any intervention from anyone the error/warning disappears and shows connection repaired. Has anyone seen this before and if so how did you resolve. Is it a hardware issue ie power cable or power supply reseat or pdu or was it a firmware upgrade

 

Thanks

1 REPLY 1
Sebasbin
HPE Pro

Re: ILO management logs powersupply error then repaired

Hi,

Please try below troubleshooting steps.

1)Remove and reseat the power supply modules and power cables 
2)If same issue ,connect the server power cables to another PDU where other working servers connected and use Use known good power cables
3)If issue persist ,you may need to log a support case with HPE to do further investigation including log analysis .

Also refer below advisory and update the CPLD version 32  

https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c04042380
https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c03994963

 


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