Servers - General

Inauthentic HPE drives

 
Jeff Speroff
Occasional Contributor

Inauthentic HPE drives

After having a HP Proliant DL 380 G 10 in production for a year, windows will not boot and we are getting messages that the drives are not HPE authentic drives. Does anybody know why this error could be occuring and how to correct?  HP P408i controller with 12GB expander card.

3 REPLIES 3
Torsten.
Acclaimed Contributor

Re: Inauthentic HPE drives

This could be a firmware issue.

Make sure the controller and the expander are up to date.


Hope this helps!
Regards
Torsten.

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SanjeevGoyal
HPE Pro

Re: Inauthentic HPE drives

Hello,

Make sure SA P408i controller & SAS expander firmware updated with the latest.

How many hard disks having the issue.

Suspected issue with the hard disk caddy having the issue. I resolved 2-3 cases after HDD caddy replacement.

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SanjeevGoyal
HPE Pro

Re: Inauthentic HPE drives

Hello @Jeff Speroff ,

I hope, your server issue resolved.

Please let me know for further assistance.

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