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InfoSight: Call Home Never Recieved

 
hdemaiter
Occasional Collector

InfoSight: Call Home Never Recieved

Greetings,

I was wondering if anyone has encountered same InfoSight problems and/or has a solution.

About 4 days ago I deployed iLO amplifier and connected it to InfoSight. Now at the server dashboard in connectivity tab I get following error:

 

However in iLO Amplifier everything seems OK, every server looks like this:

 

Does anyone have a clue? 

2 REPLIES 2
anish13
Occasional Visitor

Re: InfoSight: Call Home Never Recieved

Please check if the Firewall allows both inbound and outboun traffic.

If the issue stll persists, please contact the HPE support team and log a ticket so that it can be analysed.

800 633 3600
or
866 211 5211

Go to ProLiant and ask the technician to send it to the InfoSight team. 

sanch
Occasional Advisor

Re: InfoSight: Call Home Never Recieved

Hello, try to update AmplifierPack to the v1.40. It solved a few server for me, not all.