Servers - General

NO warranty HP ML350pT08 E5-2620 SFF UK Svr/TV

 
noNQ1
Visitor

NO warranty HP ML350pT08 E5-2620 SFF UK Svr/TV

Good afternoon, I will tell you a new story about how I was refused to receive the original disk because my server had expired the warranty period.

If you have no guarantees on the server, you are nobody and nothing, you have no right to anything. Are you a bum?

 

Dear  

We received an request with the number - 000000 for the equipment - HP ML350pT08 E5-2620 SFF UK Svr/TV, with the serial number - 000000

 

We conducted additional checks and found that support for this equipment expired.

 

If you think that the contract / warranty is still active - please provide us the documents of the purchase of equipment or scan of the active contract.

 

Also your question is not a break / fix. For this reason, we can advise you to visit our official forum, where you can find additional information related to your question.

https://community.hpe.com/

 

You can also find the answer to many questions in the hardware documentation (you can use the search on the Hewlett Packard Enterprise Support Center page: https://support.hpe.com)

 

 

The case 0000000 will be archived for now.

 

We hope the information will be useful to you.

 

This message and any attachments are confidential and may also be legally privileged. If you are not the intended recipient, please notify the sender immediately. You must not copy this message or use it for any purpose nor publish or disclose its contents to any other person.

Please use -REPLY TO ALL- option.

Please note that the technical department working hours are: Mon-Fri, 9:00-18:00 Moscow time. In out of office hours, in case you have 24x7 support and require urgent assistance, please add support_desk@hpe.com in CC of your e-mail.

 

 

Best regards,

Fiodor Dimitrov
Support Agent

Global Remote Services
HPE Pointnext Services

support_desk@hpe.com

Technical Support Phone Numbers

Sofia, Bulgaria
hpe.com/pointnext

8 REPLIES 8
SanjeevGoyal
HPE Pro

Re: NO warranty HP ML350pT08 E5-2620 SFF UK Svr/TV

Hello,

Thank you for contact community support.

I did not understand your query.

Please explain what is your query.

If you are looking for part replacement through community support. It is not possible because community support has limited support.

Please follow the below link for warranty information.

https://cce1t-egtce.americas.hpqcorp.net/SerialNumberTracker/Default.aspx?

https://support.hpe.com/hpsc/wc/public/home

If you feel this was helpful please click the KUDOS! thumb below!   

Regards,


I am a HPE Employee

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noNQ1
Visitor

Re: NO warranty HP ML350pT08 E5-2620 SFF UK Svr/TV

I need an original disk from my  Server 

I asked to be provided with the Kit of the original disk of my server, I was told that I have no guarantees and they cannot provide it because Microsoft also forbade issuing obsolete disks to the Windows Server SBS stb ROK 2011 1-4CPU 6CAL

SanjeevGoyal
HPE Pro

Re: NO warranty HP ML350pT08 E5-2620 SFF UK Svr/TV

Hello,

If you are looking for parts that were shipped with the server, for that use part surfer and Serial Number & Subassembly Tracking (Follow the below links.)

or  If you are looking original disk means hard disk, follow the below links.

Put the server number of the server in the below links, you will get all the parts detail with the part numbers.

https://partsurfer.hpe.com/search.aspx

Serial Number & Subassembly Tracking

https://cce1t-egtce.americas.hpqcorp.net/SerialNumberTracker/Default.aspx

From the below links, you will get all the parts detail with the part numbers, which is supported by this server.

HP ProLiant ML350p Gen8 Server series - Option Parts

https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=emr_na-c03263146

HPE ProLiant ML350p Gen8 Server series - Spare Parts

https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c03263142

Please share or clear your query, if I am unable to fulfill your query.

If you feel this was helpful please click the KUDOS! thumb below!   

Regards,


I am a HPE Employee

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techin
Regular Advisor

Re: NO warranty HP ML350pT08 E5-2620 SFF UK Svr/TV

@noNQ1 

Are you looking for Windows Server installing disk? Or Firmware installation disk? Or Hard Drive disk?

noNQ1
Visitor

Re: NO warranty HP ML350pT08 E5-2620 SFF UK Svr/TV

Windows Server Disk system original I'm looking for.

Windows Server  SBS stb ROK 2011 1-4CPU 6CAL

noNQ1
Visitor

Re: NO warranty HP ML350pT08 E5-2620 SFF UK Svr/TV

Help is over. Are you helpers?

SanjeevGoyal
HPE Pro

Re: NO warranty HP ML350pT08 E5-2620 SFF UK Svr/TV

Hello,

I think for this "Windows Server Disk system original"   

This is a one-time shipment.I would suggest you contact HPE tech support for more clarification.

If you feel this was helpful please click the KUDOS! thumb below!   

Regards,

 


I am a HPE Employee

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SanjeevGoyal
HPE Pro

Re: NO warranty HP ML350pT08 E5-2620 SFF UK Svr/TV

Hello,

Please let me know if you have any queries.

If you feel this was helpful please click the KUDOS! thumb below!   

Regards,


I am a HPE Employee

Accept or Kudo