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NVMe disk firmware rollback

 
paoloP
Regular Visitor

NVMe disk firmware rollback

Hello all,

 we hit a potential issue with a FW recently released [September 27] for certain disk models  (LO2000KEFJU)  (HPK4 version).

In short, the servers seem to lose disks after the reboot needed to flash the disk firmware (rebooted 2 servers, lost 2 disks). Unfortunately we rolled out the fiirmware to a lot of servers (in our process we first mass-deploy patches, and then schedule the reboots with the application owners). So now I find myself with another 40 servers pendign a reboot, with this frmware primed to load on boot.

Does anybody know if there is a way to tell the disk NOT to apply the fimware pending for install at the next reboot? Can I just override it by forcing deployment of the previous version? 

Thanks!

7 REPLIES 7
Torsten.
Acclaimed Contributor

Re: NVMe disk firmware rollback

Gen10?

Not sure about, but I would look into the ILO5 repository for pending installs.

Hope this helps!
Regards
Torsten.

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paoloP
Regular Visitor

Re: NVMe disk firmware rollback

Thanks. G9, unfortunately.

If I look at the bios package install logs the status is listed as below. I need a way to tell the disk NOT to apply this firmware (we tried on a third server today, it lost a disk too).

[ Nov 19 15:08:01 ] 880973568: Sending Resume Background Activity command to device HBA:3692555625
[ Nov 19 15:08:01 ] Device HBA:3692555625 does not support OPERATION_WRITE_BMIC_COMMAND
[ Nov 19 15:08:02 ] Devices [Drive CVMD731500042P0YGN (NVME HBA PCIe Data Center SSD in Slot ATTR_VALUE_SLOT_UNKNOWN)]: 21
[ Nov 19 15:08:02 ] Deferred flashes will be performed on next system reboot
[ Nov 19 15:08:02 ] Devices [Drive CVMD731500242P0YGN (NVME HBA PCIe Data Center SSD in Slot ATTR_VALUE_SLOT_UNKNOWN)]: 21
[ Nov 19 15:08:02 ] Deferred flashes will be performed on next system reboot
[ Nov 19 15:08:02 ] Devices [Drive CVMD7321007J2P0YGN (NVME HBA PCIe Data Center SSD in Slot ATTR_VALUE_SLOT_UNKNOWN)]: 21
[ Nov 19 15:08:02 ] Deferred flashes will be performed on next system reboot
[ Nov 19 15:08:02 ] Internal Exit Status: 21
[ Nov 19 15:08:02 ] See log at /var/cpq/CP036935_2018_11_19_15_07_58.log

sudhirsingh
Frequent Advisor

Re: NVMe disk firmware rollback

Hi,

I feel you can avoid  "pending for install at the next reboot",

however i would suggest you to report this to HPE(open a case) to investigate this, if there is an issue with the drive firmware release.

Regards,

Sudhir

I work for HPE
paoloP
Regular Visitor

Re: NVMe disk firmware rollback

Thanks for your answer! We have 3 cases open, one for each server that lost a disks after the reboot. 

Do you know how I could avoid the FW upgrade at the next reboot? Would forcing the disk to load of a previous version (HPK3, in this case) via setup /force  do it?

Thanks.

 

sudhirsingh
Frequent Advisor

Re: NVMe disk firmware rollback

Hi,

There is a correction my last post:

Please read following line as: "I feel you can't avoid " pending for install at the next reboot,

However , can you please let us know the drive firmware status before reboot?

Since you have already submitted cases with HPE, we would request you to kindly follow-up on the cases for resolution.

Regards,

Sudhir

 

I work for HPE