- Community Home
- >
- Servers and Operating Systems
- >
- Servers - General
- >
- PLEASE help - HP branded Intel adapters firmware
-
-
Forums
- Products
- Servers and Operating Systems
- Storage
- Software
- Services
- HPE GreenLake
- Company
- Events
- Webinars
- Partner Solutions and Certifications
- Local Language
- China - 简体中文
- Japan - 日本語
- Korea - 한국어
- Taiwan - 繁體中文
-
- Advancing Life & Work
- Advantage EX
- Alliances
- Around the Storage Block
- HPE Ezmeral: Uncut
- OEM Solutions
- Servers & Systems: The Right Compute
- Tech Insights
- The Cloud Experience Everywhere
- HPE Blog, Austria, Germany & Switzerland
- Blog HPE, France
- HPE Blog, Italy
- HPE Blog, Japan
- HPE Blog, Middle East
- HPE Blog, Latin America
- HPE Blog, Russia
- HPE Blog, Saudi Arabia
- HPE Blog, South Africa
- HPE Blog, UK & Ireland
- HPE Blog, Poland
-
Blogs
- Advancing Life & Work
- Advantage EX
- Alliances
- Around the Storage Block
- HPE Blog, Latin America
- HPE Blog, Middle East
- HPE Blog, Saudi Arabia
- HPE Blog, South Africa
- HPE Blog, UK & Ireland
- HPE Ezmeral: Uncut
- OEM Solutions
- Servers & Systems: The Right Compute
- Tech Insights
- The Cloud Experience Everywhere
-
Information
- Community
- Welcome
- Getting Started
- FAQ
- Ranking Overview
- Rules of Participation
- Tips and Tricks
- Resources
- Announcements
- Email us
- Feedback
- Information Libraries
- Integrated Systems
- Networking
- Servers
- Storage
- Other HPE Sites
- Support Center
- Aruba Airheads Community
- Enterprise.nxt
- HPE Dev Community
- Cloud28+ Community
- Marketplace
-
Forums
-
Forums
-
Blogs
-
Information
-
English
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-08-2021 11:04 PM
03-08-2021 11:04 PM
PLEASE help - HP branded Intel adapters firmware
I am hoping someone can help. I have called HP support on 3 separate occasions and have spent hours trying to find answer. Perhaps the information is clearly posted somewhere but I have yet to find it. Below is a snip it from HP driver download page for the adapter i am using, which happens to be a HP branded Intel adapter. According to HP "Single NVM Version is new firmware format which represent an unified version in place of the previously used EEPROM/NVM Version or OROM version"
HP has unique firmware version format that doesn’t match the version used by vendor and not called out by OS provider. In my case, I am using VMware. This adapter on the VMware compatibility matrix does not list HP NVM firmware version with the driver, it is listing the intel firmware version. So i have no way of telling if driver/firmware is what I have installed. Based on a previous post by someone on this forum support told him the HP NVM firmware versions correlates somehow with Intel version. For instance, HP NVM 10.4.3 is the equivalent of Intel FW version 7.0, etc.
Intel has this link but mentions nothing about HP NVM. HP does not do this with any other adapters from what I can tell, they use the same firmware format as vendor. If VMware is only recognizing Intel firmware, how do I determine if my adapter is supported in VMware compatibility matrix - https://www.intel.com/content/www/us/en/support/articles/000005893/network-and-i-o/ethernet-products.html
NIC EEPROM/NVM Version OROM Version Single NVM Version HPE Ethernet 10Gb 2-port 562SFP+ Adapter 80000CD5 1.2028.0 10.4.3
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-09-2021 09:30 PM
03-09-2021 09:30 PM
Re: PLEASE help - HP branded Intel adapters firmware
For HPE driver and download website you can see combo image v1.2028.0 breakup and according you can match with VMware Compatibility Guide to determine if the adapter is supported in VMware compatibility matrix.
https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_c2e9b0389535421895765c4ed0#tab4
Below information was captured from the bottom the table from same page.
The combo image v1.2028.0 includes: Boot Agent:
1GbE - v1.5.86,
10GbE - v2.4.32,
40GbE - v1.1.02
UEFI Drivers:
1GbE - v8.6.06,
10GbE - v7.1.06,
40GbE - v3.4.06
VMware Compatibility Guide
https://www.vmware.com/resources/compatibility/detail.php?deviceCategory=io&productid=40940

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-14-2021 06:13 PM
03-14-2021 06:13 PM
Re: PLEASE help - HP branded Intel adapters firmware
Hello,
Please share the below information.
- What is the exact issue or queries.?
- Share the hardware components model.
- Share the part number as well.
I am a HPE Employee
Hewlett Packard Enterprise International
- Communities
- HPE Blogs and Forum
© Copyright 2022 Hewlett Packard Enterprise Development LP