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Powermanager indicates UPS not connected on multiple servers.

 
Peter_505
Advisor

Powermanager indicates UPS not connected on multiple servers.

Servers, DL380, G3 and G4
UPS R3000 XR
ILO is not enabled
Platform: RHEL 3, update 7
Version of Powermanger: 4.0-10.1

Originally set up via DMSetup on Serial Port 1.
Verified by Powermanager web page communications to UPS good. Go back and check a couple of months later and see "not connected" Attampt to re-run DMSetup fails.

We must bring down the server and powercycle the UPS, reboot the server and all is fine once again.

I am aware of Customer Advisory ES041112_CW01

Any tips or ideas would be appreciated.

TIA
~peter

 

 

P.S. This thread has been moved  from ITRC server mgmt (Insight Manager 7) Forum to Servers > general - HP Forums Moderator

1 REPLY 1
Highlighted
Steve Tran
Trusted Contributor

Re: Powermanager indicates UPS not connected on multiple servers.

Please try to download HPPM 4.1 from the web to see if the problem is addressed. Otherwise, please contact HP Support for further investigation.