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тАО01-18-2011 06:45 AM
тАО01-18-2011 06:45 AM
Problem with HP UPS R5560
In spite of restarting the server device does.
What should I do?
Advance grateful.
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тАО01-18-2011 07:53 AM
тАО01-18-2011 07:53 AM
Re: Problem with HP UPS R5560
what is the server model to which UPS is connected.
Check the serial port connections with hyperterminal.
It has been seen that serial port access is restricted when serial port is used by ILO. so need to disable ILO CLI serial console from system bios to use physical serial port in some servers.
thanks,
Aftab
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тАО01-24-2011 07:39 AM
тАО01-24-2011 07:39 AM
Re: Problem with HP UPS R5560
Using the attached *.inf file for your serial PnP driver. When asking for driver, point it to this file where you save it.
Brian
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тАО01-24-2011 11:53 PM
тАО01-24-2011 11:53 PM
Re: Problem with HP UPS R5560
I checked the serial port, it's okay. I tried to turn off ILO2, but nothing.
I do not issue driver but a table in the device manager does not have this UPS device.
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тАО01-25-2011 12:07 AM
тАО01-25-2011 12:07 AM
Re: Problem with HP UPS R5560
http://bizsupport2.austin.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=331921&prodTypeId=3447589&objectID=c01655154
I work for HPE.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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тАО02-09-2011 09:04 AM
тАО02-09-2011 09:04 AM
Re: Problem with HP UPS R5560
The only way I have been able to resolve is to:-
remove serial cable from server
shutdown the server
remove power cords for 10 seconds
power cords back in and bootup
when back in windows or whatever os then re-attach serial cable.
This always seems to work but is a last resort and obviously requires downtime.
Mark.