Servers - General

Proliant server not booting

 
Monde
Occasional Visitor

Proliant server not booting

I have a HP proliant dl 160 Gen 9 server that is refusing to boot. When I try to reset it it says the drive in which windows was installed has been locked, unlock the drive and try again. How can I solve this?

2 REPLIES 2
Anu_K
HPE Pro

Re: Proliant server not booting

Hello,

You can try these troubleshooting steps to see if the issue is fixed,

Fix 1. Check disk errors with CHKDSK

The CHKDSK utility is built-in Windows, aiming to check the integrity of your hard disk and fix bad sectors if any were found. 

1. Boot the computer via the Windows installation media either a USB stick or a DVD, and go to "Next".

2. Click "Repair your computer" > "Advanced startup options" > "Troubleshoot" > "Advanced options" > "Command prompt".

3. On the command prompt window, you will need to input the command line (C: is where your Windows is installed).

  • chkdsk C: /f /x /r

4. Press "Enter" on the keyboard for the check to start.

5. After this operation is finished, please reboot the Windows computer and check to see if you get the same error.

Fix 2. Use the SFC command

The SFC command is a Command Prompt command that can be used to verify and replace important Windows system files. Many troubleshooting steps likewise advise the use of the SFC command.

1. Open the command prompt window as you did in [Fix 1].

2. Type the following command in the command prompt window:

  • sfc /scannow

3. Press "Enter" on the keyboard.

4. Let the scan finish and fix any potential errors.

5. Reboot your Windows computer and check if you have the same error message.

Fix 3. Perform the bootrec command

1. Go to the "Troubleshoot" feature in Windows as you did in [Fix 1].

2. Type "Advanced options" > "Automatic repair" > "Command prompt".

3. Type the command line and press "Enter" on the keyboard:

  • bootrec /RebuildBcd

4. Type the command line and press "Enter" on the keyboard:

  • bootrec /fixMbr

5. Type the command line and press "Enter" on the keyboard:

  • bootrec /fixboot

6. Type the command line: exit, and press "Enter" on the keyboard.

7. Reboot your Windows computer and see if you still get the error message.

Fix 4. Refresh the PC

1. Restart your computer and boot from the USB drive or DVD installation media.

2. Click "Repair your computer".

3. Click "Troubleshoot" and then click "Refresh your PC".

4. Follow the wizard instructions to complete the process.

Please Note: these steps were from a 3rd party website, you can check for more details from here : https://www.easeus.com/storage-media-recovery/unlock-hard-drive.html

I am an HPE Employee

Accept or Kudo

Monde
Occasional Visitor

Re: Proliant server not booting

Hello, 

The server has two harddrives mirrored using Raid 1. i tried the commands above in Command prompt but it says file not found. I presume the problem is wit the logical drive since when I remove one of the HDDs and insert it in another PC it boots properly.