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тАО03-18-2013 06:38 PM
тАО03-18-2013 06:38 PM
Re: Reset access password for KVM (3346044-B21)
Any chance I can get a password? EIN 520274-000885-0000 (3x1x16)
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тАО03-31-2013 10:41 PM
тАО03-31-2013 10:41 PM
Re: Reset access password for KVM (3346044-B21)
Recovering a lost console switch serial management password
1. Establish a terminal session, and press the Enter key. You are prompted to enter the console switch
serial management password.
2. Enter HELP. A 16-bit key and the EID number of the console switch appear.
3. Call the HP technical support phone number (1-800-474-6836). Give the service person your 16-bit
key and EID number of the console switch. A one-time password, which is specific to your console
switch, is given to you.
4. Enter the one-time password. Your previous console switch serial management password is deleted.
Thanks,
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тАО04-02-2013 06:24 AM - edited тАО04-02-2013 06:31 AM
тАО04-02-2013 06:24 AM - edited тАО04-02-2013 06:31 AM
Re: Reset access password for KVM (3346044-B21)
Unfortunately, this doesn't work for me...
(same result with lower case)
It turns out that I have a "286599-001" device, not the one listed in the subject of this thread.
+-----------------------------------------------+
| HP IP-Console-Switch-3x1x16 Console |
| Copyright (c) 2000-2004, All Rights Reserved |
+-----------------------------------------------+
| Security Active -- Please login |
+-----------------------------------------------+
Enter current password -> HELP
Incorrect password
Press any key to continue
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тАО07-05-2013 10:37 AM
тАО07-05-2013 10:37 AM
Re: Reset access password for KVM (3346044-B21)
I have the same switch as you...
HP Series EO1010 (HP IP KVM Console (3x1x16))
Spares 286599-001
MPN: 520-274-016 Rev B
Serial Console and OSD passwords were lost...
Here is where I am at...
This switch is a re-branded Avocent KVM switch...
It is similar to the Dell 2162-DS KVM switch...
On a complete hunch... I downloaded a (Dell/Avocent) serial password override utility at the following link
Using the utility requires you to be connected to the console's management port (serial port).
The password override utility discovers the switch over the serial cable and returns a key that is used to override the serial console password. (By the way, you can't have Putty open at the same time you are trying to run the utility).
You need to provide the key to HP Support... They utilize the key and a product number to request a generated override password from Avocent. HP Support used the Spares number to come up with a product number.
When you get the override password from HP, you simply enter the password into the password override utility which will override the existing password and restart the console.
When the console restarts the serial console password protection will be removed allowing you to access the console's configuration menu.
From there... Menu option 5 is Restore Factory Defaults.
Unfortunately... that option did not reset the OSD password (on-screen display password, sometimes referred to as the OSCAR or console password).
I will re-post if I come up with a solution for the OSD password reset.
I can access the console switch via serial cable to manage basic configuration and access via network (TCP-IP) using the HP IP Console Viewer software (using ver 4.1)... just not sitting in the server room at the console itself (...yet).
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тАО07-23-2013 03:44 PM
тАО07-23-2013 03:44 PM
Re: Reset access password for KVM (3346044-B21)
Could you please provide me with the password for 3x1x16 EO1010
EID 520274-0021A7-0000
Many Thanks
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тАО07-24-2013 01:45 AM
тАО07-24-2013 01:45 AM
Re: Reset access password for KVM (3346044-B21)
I am after a password reset code, i have called HP (UK) but was told they could not give me a reset code, and know nothing about it!
Can anyone help?
HP Series EO1010 (HP IP KVM Console (3x1x16))
Spares 286599-001
MPN: 520-274-012
EID: 520274-001AC5-0000
Reset code provided by the Password Override utility:
A90B3EBBBA631984
Thanks
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тАО09-10-2013 03:49 AM
тАО09-10-2013 03:49 AM
Re: Reset access password for KVM (3346044-B21)
Please give me the OSD password
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тАО10-08-2013 12:55 AM
тАО10-08-2013 12:55 AM
Re: Reset access password for KVM (3346044-B21)
Help please reset the password for
KVM: EO1013
EID: 520343-00B94D-0000
Thank you very much.
Best regards
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тАО10-25-2013 02:11 AM
тАО10-25-2013 02:11 AM
Re: Reset access password for KVM (3346044-B21)
i have the same problem...
HP IP Console Switch 1x1x16 Console
EID 520274-0025EA-0000
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тАО11-06-2013 04:10 AM
тАО11-06-2013 04:10 AM
Re: Reset access password for KVM (3346044-B21)
I have the same problem ...
KVM server console 0x1x8 CAT5
EID : 520343-02D121-0000