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Smart Array P420I warning

 
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Occasional Contributor

Smart Array P420I warning

Hello,

OS could not loaded. It stuck on Window Logo, and could not pass.

Checked the volume statement. I can see one waring said: Smart Array P420i in the Embedded Slot has one or more cache module batteries/cappacitors that are recharging. caching operations such as expansion,Extension, and migration are temporarily suspended until the batteries/capacitors are fully charged.caching operations will automaically resume when charging is compplete.

Can you give advice for below verification?

The system is degraded only if expereience above issue. 

The OS failure to run should be casued by other issue.

 

brgds

Liu Wei

PNG图像 2020-03-16 05_54_55.png

3 REPLIES 3
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HPE Pro

Re: Smart Array P420I warning

Hello Liu Wei, 

Please check the status after  cache module batteries/cappacitors status becomes healthy. 

is there any post eerror message ? Please engage the Remote support team for logs analysis and spare replacement if still  cache module batteries/cappacitors errors are seen on server.  

 

Regards'

I am an HPE employee
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HPE Pro

Re: Smart Array P420I warning

Hello Liu Wei, 

please let us know server status now. Do you still see errrors on cache  / battery ? if so then please share a latest ADU logs here to assist.  

Regards

I am an HPE employee
Accept or Kudo
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HPE Pro

Re: Smart Array P420I warning

Hello Liu Wei, 

 

I hope that reporting issue is fixed now and server is working fine,  please do log a support case if issue still persists.  

Regards

I am an HPE employee
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