- Community Home
- >
- Servers and Operating Systems
- >
- Servers - General
- >
- UPS HP R5500. I can't change it mode from Standby ...
-
- Forums
-
- Advancing Life & Work
- Advantage EX
- Alliances
- Around the Storage Block
- HPE Ezmeral: Uncut
- OEM Solutions
- Servers & Systems: The Right Compute
- Tech Insights
- The Cloud Experience Everywhere
- HPE Blog, Austria, Germany & Switzerland
- Blog HPE, France
- HPE Blog, Italy
- HPE Blog, Japan
- HPE Blog, Middle East
- HPE Blog, Russia
- HPE Blog, Saudi Arabia
- HPE Blog, South Africa
- HPE Blog, UK & Ireland
-
Blogs
- Advancing Life & Work
- Advantage EX
- Alliances
- Around the Storage Block
- HPE Blog, Latin America
- HPE Blog, Middle East
- HPE Blog, Saudi Arabia
- HPE Blog, South Africa
- HPE Blog, UK & Ireland
- HPE Ezmeral: Uncut
- OEM Solutions
- Servers & Systems: The Right Compute
- Tech Insights
- The Cloud Experience Everywhere
-
Information
- Community
- Welcome
- Getting Started
- FAQ
- Ranking Overview
- Rules of Participation
- Tips and Tricks
- Resources
- Announcements
- Email us
- Feedback
- Information Libraries
- Integrated Systems
- Networking
- Servers
- Storage
- Other HPE Sites
- Support Center
- Aruba Airheads Community
- Enterprise.nxt
- HPE Dev Community
- Cloud28+ Community
- Marketplace
-
Forums
-
Blogs
-
Information
-
English
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
09-12-2012 03:44 AM
09-12-2012 03:44 AM
UPS HP R5500. I can't change it mode from Standby to Operate
Hi all,
I moved a one rack with servers to other location.
Now I can't bring the UPS HP R5500 in this rack to Operate mode. The Utility LED is flashing when the external power is on. It means that the UPS in Standby mode. Any my tries to press or hold "On" or "Standby" buttons don't have any reaction at all.
Who has any ideas?
Thanks,
Alex.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
09-17-2012 03:23 AM
09-17-2012 03:23 AM
Re: UPS HP R5500. I can't change it mode from Standby to Operate
Hi,
Make sure UPS is connected to Power Source. Check the input voltage and reconfigure the UPS accordingly.
User Guide : http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00065453/c00065453.pdf
Press and hold the On button until the audible alarm sounds.
Try to put the UPS on Configure mode then Operate mode.
Sometime it could be due to firmware issue. So try updating the firmware.
Let me know if it makes any difference.
Regards,
Aftab
How to Say thanks..! Click on Star Kudos
Looking for a quick resolution to a technical issue for your HPE products? HPE Support Center Knowledge-base – Just a Click Away!
See Self Help Post for more details
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
05-06-2013 08:53 AM
05-06-2013 08:53 AM
Re: UPS HP R5500. I can't change it mode from Standby to Operate
We just had this happen with 6 of our UPS's after a scheduled Power Outage. We contacted HP and were told they were bad and will all need to be replaced. We eventually discovered (on our own) that if we removed and re-installed the electronics module WHILE pressing in the "Test/Alarm Reset" button we could bring it out of standby.
Needless to say, we are'nt too happy with HP's support.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
09-01-2013 02:19 AM
09-01-2013 02:19 AM
Re: UPS HP R5500. I can't change it mode from Standby to Operate
thanks,
i will try this as i have same situation after a repair was carried out
ups in standby and cannot put in operation following user guide
thanks again
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
12-08-2013 07:50 AM
12-08-2013 07:50 AM
Re: UPS HP R5500. I can't change it mode from Standby to Operate
I have had this problem before on a couple units at different times, and simply unplugging the UPS from power source and then reconnecting fixed it for me in both cases.
Hewlett Packard Enterprise International
- Communities
- HPE Blogs and Forum
© Copyright 2021 Hewlett Packard Enterprise Development LP