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05-01-2013 06:37 AM
05-01-2013 06:37 AM
UPS R1500 G3 Firmware Update
I have a Problem to Update this UPS! Everytime i have en Error. No Response. Please check all! I have no Idea what i can make. Thank you very mauch for helping!
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05-01-2013 07:40 AM
05-01-2013 07:40 AM
Re: UPS R1500 G3 Firmware Update
Hello Mike,
Please check the below user guide page #26 which contains instructions how to update the firmware.
If the above steps doesn't help, let us know the error message you are receiving.
Regards,
Renji V
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05-01-2013 11:41 PM
05-01-2013 11:41 PM
Re: UPS R1500 G3 Firmware Update
Thanks for the Answer. I know the instructions. I do it Step by step. Everytime the same Error Messages: No answer! Please check all! This ist the Error Messages from the Tool GP32Flash! I have no Idea what i can do! Thanks for help! I the Attachments i the Manual that i use!
Regards,
Mike
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01-07-2014 03:22 PM
01-07-2014 03:22 PM
Re: UPS R1500 G3 Firmware Update
I was getting an error. Something like "Response error please check total system". I tried a number of things but it wasn't until I removed the network module, and removed the load (The power chords for the devices plugged into the UPS) that it was successful. I did both at the same time, my guess is it was the removal of the network module that did the trick. I don't think having the load plugged in would impact anything as the UPS is off during the upgrade.
Just wanted to update this thread in case it's useful for someone.
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