UPS cannot charge

[Veron_Le]

Hi,

I am facing the probs that the battery cannot charge.

UPS is A1354A-PowerTrust II-LR 2.0kVA(1.4kW) UPS 230V with battery HP-A1357A. One day, my battery cannot be charged. Leds is
(A) - is green - Operating on AC line
(B)&(C)&(D) - off
(E) - green & off periodly
(F) - green

There are no beeps anymore.
I tried to replace another battery but go the same status.

Pls help to troubleshoot my situation.
Appreciate all your help,
Veron

[Steven E. Protter]

Some of these units have a bypass switch which lets you bypass the battery and use building power directly. Check that switch is not in the bypass position.

Failing that, You may have a bad PDU. The Power Distribution Unit will have to be replaced.

SEP

[Veron_Le]

Hi,

Server connecting to thisUPS is woking normally. the battery can live about 10mins after power outage,
Veron

[Veron_Le]

Anybody tells me the LEDs indication in normal working status of UPS and battery. How to know if the battery is charding.

Pls help,
Thanks,
Veron

[timmy b. · Accepted solution]

Veron,
I've attached a screen shot of the troubleshooting pages for your UPS. I hope it helps.

Please be sure to "reward" those who give you useful answers by awarding points.

Good Luck - Tim

[Veron_Le]

Hi Tim,

Of course I looked this guide. But you can see above, My ed status is not included in your attachment so that I cannot understand what the problem is.

Thanks
Veron