Servers - General

checking server status and health

 
Chanklish
Frequent Advisor

checking server status and health

i have a red amber alert on my front panel leds so i wanted to check my server health without going to ILO or the bios

tried to install system homepage but i received an error that it is not compatible with gen10 

what to do ?

4 REPLIES 4
Suman_1978
HPE Pro

Re: checking server status and health

Hi,

SMH is not compatible with newer servers.

May be these documents will help you troubleshoot further.
HPE ProLiant Gen10 Servers - Troubleshooting Documents List
Troubleshooting Guide for HPE ProLiant Gen10 and Gen10 Plus Servers

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Chanklish
Frequent Advisor

Re: checking server status and health

checking through ilo i can see the smart storage energy pack status is failed .

it is a new server , what do you think 

Suman_1978
HPE Pro

Re: checking server status and health

Hi,

If the battery pack is showing as failed, you can try the following:
Update the Storage confroller firmware to the newer version.
Reseat the battery/cable if you have physical access to the server.

If none of the above work, please log a support ticket with HPE Support,

Thank You!
I work with HPE but opinions expressed here are mine.
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TysonBerry
Occasional Contributor

Re: checking server status and health

 

yes