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font size on hp m402dn

 
Frequent Advisor

font size on hp m402dn

a report (landscape) being printed by a linux server on a windows managed hp m402dn  is missing characters on

both the right and left sides. We have tried to send commands to the printer to change to a smaller font size, but

there was no change. The printer on the linux side is configured as a "raw printer" with an IP address.  Is there a way to tell the prnter to resize the report to fit on  a4 paper?

Thanks

2 REPLIES 2
HPE Pro

Re: font size on hp m402dn

Hi,

What is the default page setup of the printer? does it work as expected if printed from a windows client?

Has it ever worked form linux server ?

If you are using CUPS to manage printers on linux server you can try to change the printing options as suggested in below article ( point 9 ) and check if it helps

https://www.thegeekstuff.com/2015/01/lpadmin-examples/

 

pragav
I work for HPE

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HPE Pro

Re: font size on hp m402dn

Hello,

Please update this thread and let us know if you have any further questions.

Regards,

pragav
I work for HPE

Accept or Kudo