Servers - General

micrisoft' -windows-kernel-power' Suddenly restarting the server proliant ml30 gen 10(kernel power)

 
Ali93
Occasional Contributor

micrisoft' -windows-kernel-power' Suddenly restarting the server proliant ml30 gen 10(kernel power)

Hello, all the proliant ml30 gen10 server, its problem is a sudden shutdown and restart. Where is the problem, although the room is well cooled, in which part of the device is there a defect because it caused me a lot of problems in my work and losses. The message that appears in the events after the server is running is 'micrisoft' -windows-kernel-power'
4 REPLIES 4
Anu_K
HPE Pro

Re: micrisoft' -windows-kernel-power' Suddenly restarting the server proliant ml30 gen 10(kernel po

Hello Ali93,

I tried to find document/adivisories related to the issue that you are facing on this server unfortunately I am unable to get any.However I found a troubleshooting flowchart related to the similar issue from this document https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-a00017522en_us, you may refer to the section General diagnosis flowchart.

Hope it helps!

 

Note: "While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the company."

I am an HPE Employee

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Ali93
Occasional Contributor

Re: micrisoft' -windows-kernel-power' Suddenly restarting the server proliant ml30 gen 10(kernel po

Thank you very much. I am also tired and I am looking for a solution to the problem. I will search through these documents so that I may find a solution
ManBha
HPE Pro

Re: micrisoft' -windows-kernel-power' Suddenly restarting the server proliant ml30 gen 10(kernel po

Hello,

 

Please do confirm the OS installed on the server.

 

Also, please ensure that the BIOS firmware is updated to the latest.

https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_b16596198a054ade948695e7c5&swEnvOid=2000151#tab-history

 

Thanks.

I work for HPE

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ManBha
HPE Pro

Re: micrisoft' -windows-kernel-power' Suddenly restarting the server proliant ml30 gen 10

Hello,

 

Please do confirm if your query has been answered and if there are any further queries.

 

Thanks.

I work for HPE

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