Servers - General
cancel
Showing results for 
Search instead for 
Did you mean: 

q1c17a HPE Single Phase 1Gb UPS Ntwrk Mgmt Mod - reset password or factory reset

 
Highlighted
Occasional Visitor

q1c17a HPE Single Phase 1Gb UPS Ntwrk Mgmt Mod - reset password or factory reset

After firmware update I cannot login to UPS. Incorecct login. How can I reset password? This instruction didn't work https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c02947703. (no press any key in terminal window)

3 REPLIES 3
Highlighted
Acclaimed Contributor

Re: q1c17a HPE Single Phase 1Gb UPS Ntwrk Mgmt Mod - reset password or factory reset

While connected to the serial connection of the card you should see something like this after the reset:

 

HP UPS Management Module
NETWORK INTERFACE PARAMETERS:
IP address is blabla
Subnet mask is 255.255.252.0
Default gateway is blabla
HARDWARE PARAMETERS:
Module Serial number is P38900
MAC address is 00:24:bla
Copyright (C) 2003-2007 Hewlett-Packard Development Company, L.P.


Press any key in 5 seconds to enter the Service menu.


HP UPS Management Module Service Menu

1. Module Configuration
2. UPS Pass-through
3. Exit

Set your terminal emulator to

to COMx, 115200, 8-N -1-None.

but you may also try 9600 speed setting.


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Highlighted
Occasional Visitor

Re: q1c17a HPE Single Phase 1Gb UPS Ntwrk Mgmt Mod - reset password or factory reset

After  pressing reset I lost connection to COM1 port... And when I reccoonecting UPS I see: 

Welcome to the HPE UPS Network Module

UPS-MyName login:

.....

 

Highlighted
HPE Pro

Re: q1c17a HPE Single Phase 1Gb UPS Ntwrk Mgmt Mod - reset password or factory reset

Have you tried signing in with factory default user name and password?

1. Enter the user name in the User Name field. The default user name is admin.
2. Enter the password in the Password field. The default password is admin.

If yes and still you are unable to login in HPE Single Phase 1Gb UPS Ntwrk Mgmt Mod with default login credentials,

Then please follow the below steps.

Steps to Recover/Reset the password.

1. Be sure that you have connected the configuration cable to the management module and the host computer with an open terminal emulation session.

2. Press the Reset button on the management module front panel.

3. On the terminal emulation session screen running on the host computer, the POST executes, and the following prompt appears:

Press any key in 5 seconds to enter Service menu.

4. Press a key to enter the HP UPS Management Module Service Menu.

5. Change/reset the password and other settings required to access module remotely.

I am an HPE Employee

Accept or Kudo