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I'm implemented the BI sync functionality as per the documentation, and now I'm trying to do some reports out of my DB. I want to show some of these reports to managers & executive, so I want them to be nicely formatted. However, I can't seem to...
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Can anyone help with Exact Syntax for displaying two Level 3 Categories? I'd like to display two categories, both Level 3 under the same Level 2 category, and I cannot get this to work. The Level 2 Category: 1007241 The Lever 3 Categories: 1007067...
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We have found that the new Request Tracking page does not show the user options of each request. The old request tracking page does. Can this be added to the new Request Tracking page? What are the differences between the new and old tracking pages?...
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Has anybody successfully managed to implement a business rule for denying a Request if approvals have not been approved within a timescale, say 5 days Our customer wants to deny any request that has not been approved by an approver within 5 days They...
Posted to:
Original author:
Can anyone help with Exact Syntax for displaying two Level 3 Categories? I'd like to display two categories, both Level 3 under the same Level 2 category, and I cannot get this to work. The Level 2 Category: 1007241 The Lever 3 Categories: 1007067...
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We would like to hide Category parents and only show the sub categories. For example we have the following Categories: Software \ Request Software \ Change I would like to restrict the user from selecting Software, thereby only allowing them to selec...
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We are pleased to announce the Service Anywhere Practitioner Forum, providing implementers with the opportunity to regularly exchange information on technical topics with HPE, partners, and customers. This biweekly discussion ( Wednesdays at 8:00am P...
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There is a newer version of this guide, please see Service Anywhere Implementation Guides - August 2016 ---------- Hi everyone, We are pleased to release the next version of the Getting Started with Service Anywhere guide. This guide is a great resou...
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The November CDU is now scheduled for 6 November 2016 and here is what you will be getting. **Note: Content subject to change up until date of release.** NEW FEATURES: Mobile app improvements: When sending/receiving links in an email, if they are ret...
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