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HPSM 9.33 - Failed Data Export

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Frequent Advisor

HPSM 9.33 - Failed Data Export

Hi,

 

Need help. I was trying to export data into excel / csv. But encounter problem as attached.

 

Thanks

4 REPLIES
Honored Contributor [Founder]

Re: HPSM 9.33 - Failed Data Export

Hi,

Seems you have record which has special character for SM is not able to handle it.
SO try to identify that record by exporting the data in multiple parts for few records at a time.

Also try to change the deliminator for the export to text.

Hth,
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Frequent Advisor

Re: HPSM 9.33 - Failed Data Export

Hi Piku,

 

Thanks for your reply. May i know how to change the delimiter?

 

Thanks

Honored Contributor [Founder]

Re: HPSM 9.33 - Failed Data Export

When you export to text ou have option for same. But not in excel it is auto tab delimitated.

hth
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Honored Contributor

Re: HPSM 9.33 - Failed Data Export

[ Edited ]

Hi,

 

Ability to change the Export to Text File default delimiter.
Workaround
From the Export dialog box shown when clicked Export to Text, manually change the delimiter from the default selected option "Tab" to "Semicolon Separated CSV".

 

Please check it here:

 

http://support.openview.hp.com/selfsolve/document/LID/QCCR1E109219

HP Support
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