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KM Indexing for Draft Documents

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Trusted Contributor

KM Indexing for Draft Documents

When a draft knowledge document is first saved its status is set to "Draft"


The KM Index process does not process "Draft" documents. It automatically processes "working Copies" and Approved documents.


I would like the indexer to process "Draft" documents as well


Where in KM do we go to make the indexer process "Draft Documents?

Honored Contributor

Re: KM Indexing for Draft Documents



 Out of the box Service Manager (SM) do not index Retired and Draft documents

You can check it here:


Best regards


HP Support
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Trusted Contributor

Re: KM Indexing for Draft Documents



I have found that this is what happens:


When you click sace as a draft a trigger calls scriptlibrary KMAdmin function kmtriggerAfterAdd(filename, record)

This performs a query on kmdocument based on kmkowledgebase query field

So all we have to to is remove "~=draft" from the query

If query is true the document is added to kmknowledgebaseupdates table to be processed by KMUpdate...