Service Manager
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HI Team, We have 9.41 in our environment and we are using SRC for end users. We have approval page in SRC wherein we can see Service,Change & Request Approvals. When clicked on Change tab we can see the list of changes available. Below are the he...
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Dear all, I am Unable to Install HPSM Software_Service_Manager_9.30_T5001-15057 on Windows server 2012 While installing the SQL Batch file i am getting attached error. Please suggest. regards Rasool
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Original author:
Hi Experts, i am new at hp service manager and i need your help. I trying to make relationships between Service, CI collection and CIs but i faced an issue. The main relationships are like this: Servive -> (Downstream) CI Collection 1 -> (Downs...
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Hello, I'm trying to get it so when a user opens a knowledge document that the author field I added would fill in with their full.name. I got it to search and fill in with the information if you hit fill and select the contact I've attached a picture...
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Hello Experts, Few of our end users are getting Apache Bridge Error while fetching reports in hpsm for Incident and Problem Management modules. I have done few troubleshooting like; deleting browser cache, resetting IE browser and modifying Search fo...
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Hello, I'm trying to change the name of a document type but it's not saving and i'm getting Update cancelled by trigger (se.base.method,update.record) . It's only happening on the reference document type, I can rename all other document types just no...
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Original author:
There is a rad function not generally documented called strraw Can be used like this...... $L.message={"line 1", "line 2", "line 3", "etc"} $L.string.message=strraw($L.message) If you want carriage returns in y...
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You need to define the directory for the Branding files. To specify the location for the branding files, follow these steps: Stop the web application server. Specify the folder location in Web parameter: customize-folder . For example: <context-pa...
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Original author:
Thought I'd throw in my two cents here - First, as has been said, using the audit table and auditspecs is the easiest way to track who updates which attributes at what time. There's very little code involved. The other fields you mentioned - the hist...
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